Terms of Use

Pretty provides an AI-assisted presentation service for companies and professional users. The Service helps users create, edit, review, and manage presentations and related source material.

The Service is offered only to businesses, public-law entities, and other persons acting in a professional or commercial capacity. Consumers within the meaning of Section 13 of the German Civil Code may not use the Service. The Customer’s standard terms do not apply unless Pretty accepts them in writing.

The Service includes a browser-based editor and a Microsoft PowerPoint add-in. Depending on the Customer’s plan and configuration, users can upload source material, create and edit presentations, reuse approved slides, and request AI-generated or AI-edited content.

Pretty provides the application layer. AI requests are sent either to a Customer-provided gateway or to an AI service agreed with the Customer. The Customer controls the models, credentials, and provider settings available to its users where it supplies the gateway or provider account.

The Order Form, product documentation, and any agreed service schedule define the purchased functions. Pretty may change individual functions when the overall contracted use is not materially reduced, or when a change is required for security, legal compliance, or compatibility with Microsoft PowerPoint and third-party services.

The Customer must create or receive an organization workspace before authorized users can access the Service. The Customer must keep its account, billing, and contact information accurate and current.

The Customer may grant access only to authorized users covered by its plan. Users must protect authentication links, one-time codes, and account access. The Customer is responsible for activity carried out through its workspace, except to the extent the activity results from Pretty’s breach of its security obligations.

Pretty may provide a free trial or a paid pilot for the period and scope stated in an Order Form or written confirmation. Access ends automatically when that period expires unless the parties agree to a production subscription. Trial, preview, and beta functions may be limited and are not covered by production service levels unless the parties agree otherwise in writing.

Website descriptions are invitations to enter into a contract, not binding offers. A contract is formed when the parties sign or accept an Order Form, when Pretty confirms an online order and provides the workspace, or when a Customer purchases the Service through an authorized marketplace and the subscription is provisioned.

Pretty grants the Customer a non-exclusive, non-transferable right to use the Service for its internal business purposes during the contract term and within the purchased scope. The Customer may allow its employees and contractors to use the Service on its behalf if they follow these Terms.

The Customer may not:

• resell, rent, sublicense, or make the Service available as a standalone service to third parties;
• circumvent access controls, usage limits, or security measures;
• reverse engineer or decompile the Service except where mandatory law permits it;
• remove proprietary notices or misrepresent the source of the Service; or
• run penetration tests or automated security scans without Pretty’s prior written approval.

Production availability and support commitments are set out in the applicable Order Form or service level agreement. Where Pretty supplies its standard paid-production SLA, the monthly uptime target is 99.5%.

Availability calculations exclude scheduled or emergency maintenance, Customer systems and configurations, Microsoft PowerPoint, Customer-provided AI gateways, AI providers, internet failures outside Pretty’s control, misuse, suspension permitted under these Terms, and force majeure events. Pretty does not guarantee the availability of third-party AI models or Customer-controlled services.

A defect exists when the Service materially departs from the agreed specification during proper use for a cause within Pretty’s responsibility. The Customer must report defects promptly and provide the information reasonably needed to reproduce them.

Pretty may correct a defect through a fix, update, workaround, or functionally equivalent solution. Statutory warranty rights apply subject to these Terms. No-fault liability for defects existing when the contract begins under Section 536a of the German Civil Code is excluded to the extent permitted by law.

“Customer Content” means prompts, presentation files, slide content, images, documents, outputs, and other material submitted to or created through the Service. The Customer grants Pretty a non-exclusive right to host, reproduce, modify, transmit, and otherwise process Customer Content only as needed to provide and secure the Service. Pretty receives no ownership right in Customer Content.

Pretty stores presentation files and source documents when a user uploads or saves them. Chat prompts and generated responses are retained as part of chat history. Temporary processing copies created from uploaded content are automatically deleted after 14 days. Pretty and its contracted AI providers do not use Customer Content to train AI models.

The Customer must have the rights and lawful basis required to submit Customer Content. It must not submit unlawful content or material that infringes third-party rights. The Customer is responsible for deciding whether the Service is appropriate for confidential or regulated content and for maintaining any independent backup it requires.

Pretty may use feedback about the Service without restriction, provided the feedback does not identify the Customer or include Customer Content. Pretty may analyze de-identified and aggregated service data that cannot reasonably be linked to an individual or Customer.

The Customer is responsible for selecting and lawfully using the AI services available to its users. Separate terms from the chosen AI provider may apply. Where the Customer supplies its own gateway or provider account, the Customer’s agreement with that provider governs the AI service and related charges.

AI output may be incomplete, inaccurate, or unsuitable for the Customer’s intended purpose. Users must review output before relying on it, publishing it, or using it to make decisions. Pretty does not warrant that AI output is unique, factually correct, or free from third-party rights.

Pretty may apply reasonable technical limits to protect the Service and prevent abusive or disproportionate use. Any material commercial usage limit will be stated in the applicable plan, Order Form, or documentation.

The Customer must not use the Service:

• in breach of law, third-party rights, or an AI provider’s applicable use policy;
• to introduce malware, disrupt the Service, or gain unauthorized access to systems or data;
• to process data without the required permissions, notices, or legal basis;
• for prohibited AI practices or high-risk uses that require controls the Customer has not implemented; or
• for safety-critical operation where an error could cause death, physical injury, or material damage.

The Customer must reimburse Pretty for third-party claims caused by the Customer’s material breach of this section, except to the extent Pretty caused the claim.

Fees, billing intervals, user counts, usage charges, and taxes are set out in the Order Form or marketplace listing. Unless the Order Form states otherwise, invoices are issued electronically, stated in euros excluding tax, and payable within 14 days.

Pretty may charge for users, products, or usage added during a billing period on a pro-rata basis. The Customer may set off claims only when they are undisputed or finally adjudicated.

Pretty has unlimited liability for intent and gross negligence, injury to life, body, or health, guarantees expressly assumed by Pretty, and liability that mandatory law does not permit the parties to limit.

For ordinary negligence, Pretty is liable only for breach of a material contractual duty on which the Customer may normally rely. That liability is limited to foreseeable, contract-typical damage and, in aggregate, to the fees paid or payable for the Service during the 12 months before the event giving rise to the claim. Mandatory liability under data protection and product liability law remains unaffected.

Pretty is not liable for AI output or for failures of Microsoft PowerPoint, a Customer-provided gateway, or another third-party service outside Pretty’s reasonable control. These limits also apply to Pretty’s employees, directors, legal representatives, and agents.

Pretty may suspend access when reasonably necessary to address a security risk, unlawful use, a material breach, overdue undisputed payment, or a binding regulatory or court order. Pretty will notify the Customer and state the reason unless law or urgent security concerns prevent notice. Access will be restored when the reason for suspension no longer applies.

The contract term, renewal period, and notice period are stated in the Order Form. If an Order Form does not set a renewal term, the subscription ends at the close of its stated term.

Either party may terminate for cause when the other party materially breaches the agreement and does not remedy the breach within a reasonable written cure period, or when continued performance becomes unlawful. Termination notices must be made in text form unless the Order Form provides another method.

On termination, the Customer’s right to use the Service ends. Data export and deletion follow the Data Processing Agreement and any exit terms in the Order Form.

Pretty processes personal data contained in Customer Content as a processor under Article 28 GDPR. The Data Processing Agreement forms part of the contract when Pretty processes personal data for the Customer. Pretty acts as a controller for the limited processing described in its Privacy Policy.

Each party must protect the other party’s non-public business, technical, and commercial information with reasonable care, use it only to perform the agreement, and disclose it only to personnel and contractors who need it and are bound by confidentiality duties.

Confidentiality does not cover information that is public without breach, was lawfully known before disclosure, is received lawfully from a third party, or is independently developed. A party required by law to disclose confidential information must limit the disclosure and give advance notice where legally permitted. These duties survive termination.

Pretty may update these Terms to reflect changes in law, security requirements, third-party services, or the Service. Pretty will give Customers at least four weeks’ notice of material changes. If a change materially disadvantages the Customer, the Customer may object before it takes effect. The parties will try to resolve the objection; if they cannot, either party may terminate the affected subscription before the change takes effect. Changes to fees or core obligations during a fixed term require express agreement.

The agreement is governed by German law, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Where legally permitted, the courts at Pretty’s registered seat have exclusive jurisdiction.

An Order Form and product-specific terms take priority over these Terms for their subject matter. The Data Processing Agreement takes priority for data protection matters. If a provision is invalid, the remaining provisions remain effective and the parties will replace it with a valid provision that comes closest to its intended commercial purpose.